Lost UTR Number: What to Do and How to Recover It

Lost UTR Number

1. Understanding the UTR Number

Your UTR number is a ten-digit code that serves as a reference for all your tax-related activities. It’s unique to you or your business and helps HMRC keep track of your tax records. Think of it as your financial fingerprint – without it, you might face difficulties in managing your taxes.

2. What to Do When You Lose Your UTR Number

Losing your UTR number can be frustrating, but there’s no need to panic. Many individuals and businesses have faced similar situations, and there are steps you can take to recover it.

3. Steps to Recover a Lost UTR Number

3.1 Contact HMRC

The first step is to get in touch with HMRC. You can visit their official website or call their helpline. Be ready to provide personal information and answer security questions to verify your identity.

3.2 Verify Your Identity

HMRC takes data security seriously. To ensure your UTR number doesn’t fall into the wrong hands, you’ll need to prove your identity. This might involve providing personal details, past tax information, and other relevant data.

3.3 Retrieving Your UTR Number

Once your identity is confirmed, HMRC will guide you through the process of retrieving your UTR number. This might involve sending it to your registered address or providing it over the phone, depending on your preference.

4. Preventive Measures to Safeguard Your UTR Number

To avoid future issues, it’s essential to safeguard your UTR number. Keep it in a secure location, avoid sharing it unnecessarily, and be cautious of phishing attempts or scams that might try to trick you into revealing it.

5. Conclusion

Losing your UTR number might seem like a daunting situation, but with the right steps and patience, you can recover it and resume your tax-related activities without much hassle.


1. Can I have more than one UTR number?

No, each individual or business is assigned only one UTR number for all tax-related matters.

2. How long does it take to recover a lost UTR number?

The recovery process’s duration can vary, but HMRC strives to assist you as promptly as possible.

3. Is my UTR number the same as my National Insurance (NI) number?

No, these are two separate identifiers used for different purposes – UTR for taxes and NI for social security benefits.

4. Can I change my UTR number?

Generally, UTR numbers are not changed unless under exceptional circumstances, such as identity theft.

5. What should I do if I suspect unauthorized use of my UTR number?

If you suspect fraudulent activity involving your UTR number, contact HMRC immediately to report the issue and take necessary steps to protect your information.

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